Cultural Competency and Health Literacy Training: In-person training

Quarterly Training Sessions:

Community Partners of WNY invites you to our open Cultural Competency and Health Literacy training sessions held at Catholic Health’s Administrative and Regional Training Center in downtown Buffalo at 144 Genesee Street in Conference Rooms 1A and 1B.

2019 Dates are

  • Tuesday, May 14, 2019; 4-5:30 pm
  • Wednesday, August 14, 2019; 4-5:30 pm
  • Wednesday, November 13, 2019; 4-5:30 pm
  • Tuesday, February 27, 2019; 4:00 – 5:30 pm

 

These training sessions are designed to help meet the needs of diverse patient populations, assist providers with effectively communicating with their patients, and consequently improve outcomes (i.e. decreasing no-show rates, increasing patient compliance, improving health status).

Cultural competency and health literacy training for providers is now mandated under NYSDOH Medicaid Re-Design/DSRIP. We believe it will also support you with PCMH recognition, HEDIS scores, the shift to value-based payment and improve patient experience in care.

These are delivered by the Community Health Worker Network of Buffalo, who brings a wealth of experience from the community, healthcare and social/human services. Their training team includes Community Health Workers, healthcare and public health professionals, and community-based leaders. The training has been very well-received by those who have attended!

 


 

Cultural Competency for your practice:

 

CPWNY also offers to larger practices or organizations (>30 employees) office-site Cultural Competency and Health Literacy training.

If you would like to have an office training or have any other questions, please contact Lauren Moore at (716) 862-2479, email address: lmoore1@chsbuffalo.org  to schedule an educational session at your practice.


Cultural Competency: Learn Online

CPWNY welcomes you to watch the SUNY Albany’s, Center for Public Health Continuing Education School of Public Health’s videos on Cultural Competency.  The webinars are free and entitle the viewer to FREE 1.0 CME, CNE and CHES. Please access:

http://www.albany.edu/sph/cphce/advancing_cc.shtml#tab3    (select course descriptions; choose one one-hour course to attest. We recommend Bridging Gaps: The Vital Role of Cultural Competence in Healthcare but choose what’s most relevant to you or your practice)

Another option for cultural competency is to view one or all of the 3 webinars below (these videos require flash player to operate):

http://tlcprojects.org/NEAT/race_final.html

http://tlcprojects.org/NEAT/OverviewPart-II.html

http://tlcprojects.org/NEAT/CulturalCompetence.html

  • Webinar: Addressing the Behavioral Health Needs of Transgender & Gender Non-Conforming Patients.  This webinar aims to build competency to address the behavioral health needs of transgender and gender non-conforming patients in a culturally appropriate manner.  For more information, agenda, and registration, please click here.
  • The National LGBT Cancer Network has created a state of the art LGBTQ Cultural Competency Training Curriculum for healthcare and social services providers. The toolkit and curriculum provides education to the LGBT community about their increased cancer risks and the importance of screening/early detection; Training to healthcare providers to offer culturally competent and safe treatment to LGBT people; Advocating for LGBT inclusion in cancer research, and supports LGBT cancer survivors through free online support services. For more information and to access the curriculum, please visit the National LGBT Cancer Network page here.

Health Literacy

MUST VIEW THE VIDEO ON HEALTH LITERACY IN ADDITION TO A WEBINARS ABOVE.   THIS VIDEO IS USED BY PERMISSION THROUGH THE AMERICAN MEDICAL ASSOCIATION- It is with real people, not actors and is excellent.

https://www.youtube.com/watch?v=cGtTZ_vxjyA


 

Attestation Form

If you view any of the above  webinars please complete the attached attestation form and fax to  Lauren Moore at 716-886-0704, or send to email address: lmoore1@chsbuffalo.org. Please direct any questions to Lauren Moore or call phone number 716-862-2479.

 


 

News

  • The Executive Summary results of Cultural Competency/Health Literacy CLAS Survey of Partners is now available in the “Partners Only” Cultural Competency & Health Literacy page.  CPWNY partners can view the results by signing in under the “Partners Only” page.
  • The Department of Health has released the “2016 Health Equity Report – County Edition.”  Within this report you will find valuable information on the health status of racial and ethnic populations across New York State.  You can read the report here.


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